GTC

All inquiries, offers and bookings are subject to these conditions.

Bookings:
Only valid if made in writing – by fax/email/post.

Travel cancellation insurance:
We offer you a travel cancellation insurance so you can avoid unnecessary costs in the event of illness, death, job loss etc. If you are interested, please request information material or visit www.europaeische.at.

Payment methods:
Cash, EC Card (A, D, NL) and credit cards (Visa, Mastercard)

Short stay surcharge:
For stays up to 3 days we charge a surcharge of 10 euros person and day.

Arrival and departure:
CHECK-IN from 2 p.m.
CHECK-OUT until 10:30 a.m.

The rooms are ready for you from 2 p.m. If you arrive after 6 p.m., please let us know by phone, email or fax. On the day of departure, please vacate the room by 10:30 a.m. In the event of no-show, you will be charged the full amount! If you depart early or arrive late, you will be charged for the days you booked.

Cancellation policy:
The general terms and conditions of the hotel industry (= Austrian hotel contract conditions) apply. If you depart early or arrive late you will be charged for the room price (minus board). Landeck is the place of jurisdiction. We recommend you to take out travel cancellation insurance.

Smoking/non-smoking rooms:
All our rooms are non-smoking

Children's discount for children staying in the room of the parents:
Children up to 3 years: -100%
Children between the ages of 3 and 6: -50%
Children between the ages of 6 and 14: -30%

Internet/WiFi:
Free WiFi throughout the building.

Wellness area:
Sauna and steam bath are open from 4 to 8 p.m and are included in the price (open every day except Saturdays). We charge 7 euros for use of the solarium.

If you require a bathrobe, please ask at reception.

Pets:
Unfortunately, pets are not allowed.

Parking:
There are free parking spaces for you in the Parking Lounge in the centre (approx. 4 minutes’ walk from the hotel).

Breakfast:
We serve a large selection of fresh products in our cosy breakfast room, which is open daily from 7:30 to 10 a.m. Our apartment guests can order an “Extra” breakfast for a surcharge of 13 euros.

We cannot refund you for breakfasts that you have not eaten. Thank you for your understanding.

Apartments/final cleaning:
If the kitchen is very dirty, we charge a final cleaning fee of 15 euros per person. Thank you for your understanding!

Surcharges:
In the New Year's week and in the 1st and 2nd week of March we charge a surcharge of 5 euros per person

Prices and offers may contain errors and typos!

We look forward to welcoming you!

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